Makati Medical Center’s Nursing Workforce & Bed Management Team during the awarding ceremony last May 25, 2023. (From left to right: Nursing Workforce, Budget, and Informatics (NWBI) Workforce Management Officer Charissa S. De Luna, RN; Nursing Quality Head, Arthur Kevin V. Castor, MAN, RN; NWBI Bed Management Officer, Wilson S. Albay, RN; NWBI Workforce Management Officer Doris Lilibeth V. Oreta, RN; NWBI Workforce Management Officer Justine Kristel B. Balacano, RN)
Makati Medical Center’s (MakatiMed) Nursing Workforce & Bed Management Team has been recognized as one of the recipients of the prestigious 2023 The Outstanding Workers of the Republic (TOWER) Awards under the Innovative Team – Services Category (Healthcare) for its COVID-19 Dashboard project. The nationwide awards, organized by the Rotary Club of Manila, the People Management Association of the Philippines (PMAP), and the Department of Labor & Employment (DOLE), celebrate employees with outstanding innovations in various sectors.
The COVID-19 Dashboard Project was presented by MakatiMed’s Nursing and Patient Care Services (NCPS) Division – Nursing Workforce, Budget, and Informatics (NWBI) Department Bed Management Officer, Wilson S. Albay, RN, and Workforce Management Officers Abby Laureen E. Enriquez, RN and Justine Kristel B. Balacano, RN with the invaluable contribution of Workforce Management Officer Doris V. Oreta, RN. Leading the charge within the NPCSD – Nursing Support Services were Charissa S. De Luna, RN of NWBI, Head of Nursing Quality, Arthur Kevin V. Castor, MAN, RN, and Head of Admissions, Ms. Maritess M. Colorado.
Implemented from July 2020 up to the present, this remarkable project produced an efficient system with its electronic records management. A Bed Management Team was formed to improve the admission process, coordinating bed movements from the ER floors to Inpatient floors. A Bed Prioritization Viber Group was also created by a multidisciplinary team composed of Bed Managers, Resident Doctors, Nurse Managers of regular and Intensive Care Unit (ICU) floors, Infectious Control Fellow and Physician, and an Emergency Physician. The team discusses bed allocation and availability, as well as the prioritization in bed movement according to the assessment and severity of patient conditions. This resulted in faster turnaround time in admission which gave comfort to patients who could commence their inpatient care management sooner.
The recognition bestowed upon MakatiMed’s Nursing Workforce & Bed Management Team is a testament to the nurses’ unwavering commitment to excellence and their exceptional contributions to the healthcare industry. Through their groundbreaking COVID Dashboard Project, the team demonstrated their innovative spirit and dedication to addressing the challenges presented by the pandemic.
MakatiMed remains committed to providing quality healthcare services, guided by the dedication of groups like the MakatiMed Nursing Workforce & Bed Management Team.